Simplifica la Gestión de tu Comunidad Residencial

Creating an account is easy!
There are two types of Account:
Resident Account - if you live in an existing society, or
Society Admin Account - if you're creating a new society, and set up your admin account to start managing your society.
Just click 'Get Started', choose your type, fill in your name, email, phone number, and create a password. That's it!

A Society Code is a special 4-letter code (like 'XXXX') that identifies your housing society. If you're joining an existing society, ask your admin or check your society's notice board for this code. If you're creating a new society, the system will give you a code automatically.

Simple! Click Register Your Society, enter your society's name and address, tell us how many flats you have, set the monthly maintenance amount, and create your admin account. The system creates all flats automatically and gives you a unique 4-letter Society Code to share with your residents.

An Admin is like the manager of your housing society. When someone creates a new society on Happie Apartments, they become the Admin. The Admin has full control - they can add charges, approve payments, record expenses, manage flats, and send announcements to all residents. Think of them as the society secretary or treasurer.

Admins have special powers: They can charge maintenance to all flats, approve or reject payment receipts from residents, record society expenses (like electricity bills, security salaries), view all money in society funds, link residents to their flats, send messages to everyone, and see all transactions. Basically, they manage the entire society!

A Resident is a regular person living in the society. They can see their own flat's information and dues, but cannot see other people's details. Residents can view how much they owe, upload payment receipts, check payment history, and see society expenses. But they cannot approve payments or manage the society - only their own flat.

A Member is anyone linked to a flat - could be the owner, their family, or a tenant. 'Resident' and 'Member' basically mean the same thing - someone living in the society. The difference is in the type of member: Primary Owner (main owner), Secondary Owner (family member), or Tenant (renting the flat).

The Primary Owner is the main owner of a flat. This person gets all official notices and payment reminders. When the admin first links someone to a flat, that person becomes the Primary Owner. Think of them as the 'head' of that flat - usually the person whose name is on the property papers.

A Secondary Owner is a co-owner of the flat - like the Primary Owner's spouse, parents, or children. They have the same access as the Primary Owner: can see dues and make payments. The only difference is that official notices go to the Primary Owner, but both can use the app equally.

A Tenant is someone renting the flat. They can see dues and make payments just like owners. The difference: Tenants are temporary - when they move out, the admin can remove them. The Primary Owner (landlord) remains linked to the flat even if there are tenants.

Yes! If you own multiple flats in the same society, you can be linked to all of them. You'll see all your flats in the app, and can switch between them to view dues and make payments for each one separately.

No! For privacy, residents can only see their own flat's information. You cannot see how much other people owe or whether they've paid. Only the Admin can see everyone's information - because they need it to manage the society.

Admins can invite residents through the Member Invitations page. Just enter the resident's Email Address, Full Name, choose how to send the invitation (Email, SMS, or WhatsApp), and click Send Invitation. The resident will receive an invitation link instantly!

The resident gets a message (via Email, SMS, or WhatsApp) with a special link. When they click the link, it takes them to a registration page with their name and email already filled in. They just need to choose a username, create a password, and click Create Account. After that, they automatically become a member of your society - no approval needed!

Yes! The Member Invitations page shows 'Pending Invitations' - a list of all people you've invited who haven't created their accounts yet. Once they register, they'll move to your Members list.

After creating your account, enter your society's 4-letter code. The admin will see your request and approve it. Once approved, you become a member of your society!

Once you're a society member, you can request to link your flat number. The admin will review and approve your request. After approval, you can see your dues and make payments.

Yes! A flat can have: 1 Primary Owner (main contact), Secondary Owners (family members like spouse or children), and Tenants (if rented). Everyone can make payments, but the primary owner is the main contact for bills.

The admin links the first person (Primary Owner) to each flat. After that, the Primary Owner can add Secondary Owners and Tenants from their account.

It's a 2-step process: Step 1 - Pay using your bank app (UPI, NEFT, or IMPS) to your society's bank account. Step 2 - Open Happie Apartments app, click 'Make Payment', upload a photo of your payment receipt, and submit. The admin will verify and approve it.

Once the admin checks your receipt and confirms the amount is correct, they'll approve it. You'll get a notification when it's approved.

Open the app or website and go to your Dashboard. You'll see: How much you owe (dues), How much you've paid, When the next payment is due, and Your complete payment history.

Your society sets fixed amounts for: Monthly Maintenance (charged every month), Quarterly Charges (charged 4 times a year), Half-Yearly Charges (charged twice a year). These amounts are set when your society is created and apply to all flats.

The admin creates bills at the start of each period. For example: Monthly bills on the 1st of every month, Quarterly bills every 3 months, Half-yearly bills every 6 months. You'll get a notification when a new bill is created.

When the society spends money (like paying electricity bill or security salary), the admin opens the app, clicks 'Record Expense', enters the amount and description, and saves it. The society balance updates automatically.

Yes! Residents can see: Total society balance, How much is in each fund (Monthly, Quarterly, Half-Yearly), Total expenses, and Categories of spending. This keeps everything transparent.

You can login three ways: With Password - Enter your username and password, or With OTP - Enter your username, select channel that you want to get the OTP, and enter the otp or With Biometric (Fingerprint or Face) - If you enable it in settings, you can use your fingerprint or face to login instantly on your phone.

No problem! Click 'Forgot Password' on the login page. You'll get a code on your email, phone, or WhatsApp. Enter the code and create a new password.

Only the admin can update flat information like flat number or type. If you need changes, contact your admin. However, you can update your personal details (email, phone) anytime from your profile.

Yes! The Primary Owner can: Add Secondary Owners (like spouse or parents), Add Tenants (if the flat is rented), and Remove Secondary Owners or Tenants when they move out. Just go to 'My Flat' and click 'Add Member'.

The Forum is like a digital notice board where residents can: Start discussions about society matters, Ask questions and get answers, Share ideas and suggestions, Vote on polls, and Stay connected with neighbors. It's a great way to build community!

Yes! All approved members can read and post in the forum. Admins can create special categories and moderate discussions to keep things organized and respectful.

Monthly dues have two parts: Base Amount (same for everyone) + Size-based Amount (based on your flat size). For example: If base is ₹5,000 and price per square foot is ₹1, and your flat is 1,200 sq ft, your total is: ₹5,000 + (₹1 × 1,200) = ₹7,200 per month.

Admins set these in Society Settings: Monthly Maintenance (base amount for all flats), Price Per Square Feet (extra charge per sq ft), and your flat's Square Feet is set in your Flat Details.

Yes! Flats with more square feet pay more automatically. For example: 1000 sq ft flat pays less than 2000 sq ft flat (because of the per-square-foot charge). Admins can also add custom charges to specific flats if needed.

Use 'Add Charge to Specific Flat' in Society Settings. Select the flat, choose charge type (Monthly/Quarterly/Half-Yearly), enter the pending amount, describe it (e.g., 'Pending maintenance Jan-Mar 2024'), and set the date. This adds their old dues so they can see and pay them.

Use 'Add Adhoc Charge to All Flats' in Society Settings. Enter the amount each flat should pay, describe it (e.g., 'Generator repair contribution'), and set the date. This adds the same charge to all flats at once - saves time!

Use 'Add Existing Balance to Society Funds' in Society Settings. Enter the amount you have, describe it (e.g., 'Opening balance from old bank account'), choose which fund it belongs to (Monthly/Quarterly/Half-Yearly/Adhoc), and set the date. This adds your existing money to the system so the balance is correct.

Yes! If you had ₹50,000 in monthly maintenance fund and ₹30,000 in existing balance fund in your old system, add them separately: First time - Add ₹50,000 to 'Monthly Maintenance Fund', Second time - Add ₹30,000 to 'Half-Yearly Collection Fund' or 'Yearly Collection Fund'. This keeps everything organized correctly.

Use the same 'Add Existing Balance to Society Funds' feature. Enter the amount, describe the source (e.g., 'Donation from Mr. Kumar' or 'Bank interest for March 2024'), choose the fund (usually Adhoc Fund for donations), and save. This keeps a record of all money coming into society.

Yes! All three features let you set an 'Effective Date'. If you're adding dues from January 2024 but setting up in March 2024, just set the effective date as January 2024. This helps keep accurate records of when charges actually applied.