Privacy Policy

At Happie Apartments, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our housing society management platform.

1. Information We Collect

We collect information that you provide when using our platform, including:

  • Personal Information: Name, email address, phone number, and residential details
  • Society Information: Society name, address, flat numbers, and membership details
  • Financial Information: Maintenance payment records and transaction history (processed through secure payment gateways)
  • Usage Data: Information about how you interact with our platform for service improvement

2. How We Use Your Data

We use your information for the following purposes:

  • To provide and maintain housing society management services
  • To facilitate communication between residents, society administrators, and management
  • To process maintenance payments, billing, and financial record-keeping
  • To send notifications, announcements, and updates related to your society
  • To manage resident access, facility bookings, and visitor management
  • To improve and enhance your user experience on our platform
  • To conduct analytics and statistical analysis for service optimization
  • To authenticate users and prevent unauthorized access
  • To provide customer support and respond to your inquiries

Important: Happie Apartments acts solely as a facilitation tool and does not provide financial, legal, or accounting advice. Users and administrators are responsible for their own decisions and data management.

3. Data Security

We take your privacy and data security seriously. We protect your sensitive information through:

  • Encryption: All passwords are encrypted using industry-standard hashing algorithms and are never stored in plain text
  • Secure Transmission: Data is transmitted over secure HTTPS connections
  • Access Controls: Only authorized administrators and staff have access to sensitive data
  • Regular Security Audits: We regularly review and update our security practices and policies
  • Data Backup: Regular backups to prevent data loss
  • Role-Based Permissions: Society administrators control access rights for their community members

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. Your data may be shared only in the following circumstances:

  • Within your housing society as necessary for management and communication purposes
  • With secure payment gateway providers for processing financial transactions
  • When required by law or to comply with legal obligations
  • To protect our rights, property, or safety, or that of our users

5. User Responsibilities

As a user of Happie Apartments, you are responsible for:

  • Maintaining the confidentiality of your login credentials
  • Ensuring the accuracy of information you provide
  • Backing up important data and records
  • Notifying us immediately of any unauthorized access or security breaches
  • Never sharing your bank details, Card PIN, CVV, OTP, or other sensitive banking information with anyone claiming to be from Happie Apartments. We will never ask for such information.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your language preferences and login sessions
  • Understand how you use our platform to improve user experience
  • Provide personalized content and features
  • Analyze platform usage patterns and performance

You can control cookie settings through your browser preferences. Disabling cookies may affect some platform functionality.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you deactivate your account, your data will be securely deleted or anonymized within a reasonable timeframe, unless required to be retained by law.

8. Your Rights

You have the right to:

  • Access and review your personal information
  • Update or correct inaccurate data
  • Request deletion of your data (subject to legal and contractual obligations)
  • Opt-out of non-essential communications
  • Export your data in a portable format

9. Children's Privacy

Happie Apartments is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Continued use of the platform after changes indicates acceptance of the updated policy. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: happieapartment@gmail.com

Last Updated: December 2024